We have been in business 15 years

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Sub-zero Group, Inc. is an American manufacturer which builds refrigerators, freezers and fridges wine coolers and ice makers. Sub-zero brand name is known for superior quality, reliability and high-performance. It is one of the best brands of refrigerators and freezers in the world. 

Sub-zero is the "Gold standard" of the refrigeration industry. However, that does not mean that you won’t ever have refrigerator problems. After more than a decade in the refrigerator repair business, we can help answer some of the question you may have with your Sub-zero refrigerator problems, solve them at your convenience.



Your Sub-zero product is not your typical appliance. It is cutting edge technology and nothing to be messed with. If you are ever unsure about the repairs/diagnosis that you are about to make, call NY Refrigerator Repair Specialists, a professional repair company. We are trained and experienced in Sub-zero appliances. 

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  • Refrigerator is not cooling

  • Refrigerator ice maker is not making ice cubes

  • Refrigerator door needs gasket replacement

  • Refrigerator water dispenser is not working

  • Refrigerator ice dispenser is not working

  • Refrigerator door is wet inside

  • Refrigerator compressor is not working

  • Refrigerator compressor is clicking

  • Refrigerator is leaking water

  • Refrigerator coils need to be cleaned

  • Refrigerator needs routine maintenance

  • Refrigerator stopped cooling completely

  • Frost buildup in the refrigerator

  • Refrigerator drain is clogged

  • Refrigerator is beeping or alarm is on

  • Refrigerator control panel is down

  • Refrigerator making noise or too loud

  • Refrigerator is vibrating, shaking

  • Refrigerator is freezing food

  • Evaporator fan motor is not spinning

  • Refrigerator service sign is on

  • Refrigerator light is not working

  • Refrigerator has freon leak issue

  • And any other refrigerator problems

Your Clean Condenser light is on. It might be a simple as your condenser coils might need to be cleaned on your Sub-zero, just as the light indicator light says. According to Sub-zero, you should have your coils professionally cleaned every 3-6 months to avoid refrigerator problems. If you are handy, you can do it yourself, but they must be thoroughly cleaned with a brush and vacuumed. If after cleaning, the light goes back on, you may have a bigger problem. Call NY Refrigerator Repair Professionals before you lose cooling.

The bar between the refrigerator and freezer side is hot. Again, probably the coils are the problem.

Water leaking under the unit. Too many possible problems to mention. Cracked water lines, frozen lines, broken valves, clogged drainage lines, can all cause refrigerator problems and make your unit leak.

Loss of cooling, either side, if applicable. Your Sub-zero refrigerator/freezer has independent compressors, so one does not affect the other.  If you lose cooling on either side, it will not affect the other. So do not turn the unit off if one side starts to lose cooling. Again, there are just too many possibilities here. Call a service professional, a company which has appliance repair technicians who specialize on Sub-zero. Defrost timers, fan motors, relays, compressors, to name a few, might be giving you refrigerator problems.

With NY Refrigerator Repair Specialists you have the best warranty in the business, and we are here to help!

Invite one of certified technician from NY Refrigerator Repair Specialists and join thousands of happy customers all around New York City. Results are very satisfying! We can provide same day Sub-zero Refrigerator repair service and dispatch trained and certified Sub-zero technitions to resolve occured problems with your Sub-zero refrigerator. 

Refrigerator parts we replace or repair
  • Refrigerator circuit board

  • Refrigerator compressor

  • Compressor run capacitor

  • Compressor start relay

  • Condenser fan motor

  • Defrost heater

  • Refrigerator evaporator

  • Evaporator fan motor

We service the following neighborhoods of New York City

Manhattan: Alphabet City, Battery Park City, Central Park, Chelsea, Chinatown, East Harlem, East Village, Fashion District, Financial District, Flatiron District, Gramercy Park, Greenwich Village, Harlem, Hell's Kitchen, Inwood, Kips Bay, Lincoln Square, Lower East Side, Manhattan Valley, Midtown East, Midtown West, Morningside Heights, Murray Hill, NoLita/Little Italy, Roosevelt Island, SoHo, Times Square, Tribeca, Upper East Side, Upper West Side, Washington Heights, West Village and others.

Brooklyn: Bay Ridge, Bedford-Stuyvesant, Boerum Hill, Borough Park, Brighton Beach, Brooklyn Heights, Bushwick, Carroll Gardens, Clinton Hill, Cobble Hill, Crown Heights,  Downtown Brooklyn, Dumbo, Dyker Heights, Flatbush, Fort Greene, Gowanus, Gravesend, Greenpoint, Kensington, Marine Park, Midwood, Park Slope, Prospect Heights, Prospect Park, Red Hook, Sheepshead Bay, Sunset Park, Williamsburg, Windsor Terrace and others.

Queens: Astoria, Bayside, Beechhurst, College Point, Corona, Elmhurst, Flushing, Forest Hills, Fresh Meadows, Jackson Heights, Jamaica Estates, Jamaica Hills, Kew Gardens, Long Island City, Maspeth, Middle Village, Queens Village, Rego Park, Ridgewood, Sunnyside, Whitestone, Woodside and others.

Common refrigerator problems we solve
Why choose NY Refrigerator
Repair Specialists
  • Over 15 years of experience in the industry

  • Certified, trained and insured technicians

  • Flat rate pricing (No hourly rates, no extra charges for late or extra hours or weekends)

  • Same day repair services

  • 90 percent of repairs done on initial visit

  • Flexible and convenient appointments

  • Profesional 24/7 customer service

  • No payment until your appliance is fixed

  • Extended warranty for parts and labor

  • We are local, based in the New York City

  • Fully-stocked trucks (our technicians have large inventory of major parts in stock in our vans)

  • Free service call if we do the job